Holiday Rentals on the Costa del Sol, Spain

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Terms & Conditions

Pricing seasons of rental villas, apartments and townhouses

Prices given on this website are per seven day week. A housekeeping surcharge will apply to pro-rata rates for bookings of less than a week’s duration.

Additional person supplement - £40/60€ per person per week (includes the supply of an extra folding bed, bed linen and towels).

Special rates are available for off-peak, mid/long term bookings (four weeks and over) – please ask for details.

Booking Details

Bookings run from Saturday to Saturday in full weeks; however, it is often possible to accommodate mid-week bookings and part weeks. If you are considering this, please check with us prior to finalising your booking.

All bookings are subject to acceptance and written confirmation from Suncoaster Holidays.

All properties will be available to you at 16.00 hours on the day of your arrival and you must leave the property by 10.00 hours on the day of your departure.

Property Facilities

All apartments and villas are equipped with all bed linen, towels and kitchen/dining ware, but please bring your own beach towels. All properties have a kettle, toaster, hob, washing machine and a full oven or microwave. Some properties offer a digital TV satellite service which offer a pre-selected range of channels which usually include some English programmes.

All apartment and villa weekly prices include fresh linen and towels on arrival and a weekly linen and towel change. Cleaning/maid service is not included; however this can be arranged as an extra service at an hourly charge provided it is arranged with our Housekeeper prior to your arrival.

The descriptions of resorts and accommodation on this website have been carefully compiled and checked by our staff. Regrettably, changes made by owners and/or managers to facilities offered can occur and are beyond our control, so we reserve the right to alter particulars on this site.

Accommodation

Accommodation provided is for the use of the named clients only and may not be added to, sublet or assigned in any way. In the event of bookings for multiple properties it is strictly forbidden to switch equipment of any type between properties.

Self-catering accommodation is available from 4pm on the day of arrival and must be vacated by 10am on the day of departure.

All self-catering accommodation is in privately owned villas and apartments which are not identical, reflecting the preferences of the different owners.

We reserve the right to switch a booking to accommodation of an equivalent standard should this prove necessary due to unforeseeable circumstances.

Complaints of whatever nature should be notified to our Spanish office immediately in order that we can deal with them promptly and ensure satisfaction.

In any case, the liability of the owners or their representatives is limited to the cost of the accommodation booked.

Damage Deposit

Our owners require us to hold a damage deposit for each apartment or villa on the following scale:

This deposit should be sent together with the holiday balance when it becomes due.

Providing no damage is caused during the letting period, the deposit will be returned after the end of the booking period – please allow up to 14 days for receipt.

Claims against the deposit will only be made in the event of damage caused other than in the course of normal and fair wear and tear, and we urge clients to notify any damage to the Craiglea offices promptly so that it may be quickly rectified. Damage discovered after the end of the letting period will be notified to the client as soon as possible and will be confirmed in writing by letter, fax or email.

We expect properties to be left in a reasonable condition so that they may be quickly prepared for the next clients. If abnormal cleaning is required this may be chargeable against the deposit.

What happens if I cancel?

If you wish to cancel your holiday booking, this must be done in writing, preferably by fax or email, from the Party Leader to our handling agents Craiglea Management in Spain. In the event of cancellation the following charges become payable:

Travel Insurance

We recommend that you should take out holiday cancellation insurance cover which will normally refund you if the reason for cancellation falls within the terms of the policy.

Who am I dealing with?

Suncoaster Leisure International is a trading name of Golflinks Limited registered in the United Kingdom. Your accommodation contract is with the individual property owners, represented as booking agents by Suncoaster Leisure International and as managing agents in Spain by Craiglea Management Services.

What protection do I have?

All monies paid over to us will be held in a separate clients' account. Funds will only be released from this account to our owners’ account once the holiday has been completed and the contract fulfilled.

Privacy Policy

From time to time, we send our clients details of special offers and informative newsletters. By providing us with your contact details, you are authorising Suncoaster Leisure International and Craiglea Management Services to email this information to you. Your contact details will be stored in our private database and will not be released to any third party. If at anytime, you no longer wish to receive this information, you can unsubscribe and your contact details will be removed from our email database.